PHONE ORDERS

We will gladly assist you in placing your orders M-F, 9:00 am – 5:00 pm. Calls placed before or after hours will be handled by our automated voice mail system.

FAXED ORDERS

Faxed orders are accepted 24hrs a day, 7 days a week. However, if your order is received after hours it will be processed on the next business day.

BACK ORDERS

Any item not in stock and not expected to be in stock within 10 days will be placed on back order and shipped as soon as possible.

SHIPPING

We only charge actual shipping costs. NO HANDLING FEES will be applied, however there will be a $7.00 minimum shipping charge on all on-line orders. We ship most orders UPS, it is normally the quickest and least expensive. UPS requires an address, NO PO BOX DELIVERIES. Delivery of normal ground shipments will take from 2-10 days depending on your location. Some items are too large for UPS and must be shipped by truck freight. All items requiring delivery by truck will be shipped freight collect. Prices for truck delivery depend on the area you live in.

CREDIT CARDS

DOUBLE D’S accepts Visa, MasterCard, American Express and Discover.

CHECKS

Money orders and certified bank checks accepted. Double D’s also accepts personal checks. However, any order paid by personal check will not be shipped until the check clears.

A $20.00 CHARGE WILL BE APPLIED TO ALL RETURNED CHECKS.

RETURNS

No returns accepted without pre-authorization. All returns must be shipped pre-paid. No returns will be accepted after 60 days. No refunds will be given on shipping and insurance charges. All returns must be in the original packaging and a copy of the receipt must be included. All returns are subject to a 20% restock fee. Refused merchandise will be charged all shipping charges as well as a 25% restocking fee. All returns will be inspected for damage prior to a credit being issued.

No returns on electrical items or literature.

DAMAGED MERCHANDISE

All items are insured. After orders are shipped it is the responsibility of the delivering agency to deliver your order in good condition. If you receive a damaged package, notify the delivering agency immediately. Save all original cartons and packaging for inspection. After contacting the delivering agency, please contact Double D’s with all info so arrangements can be made for a replacement. Any damages must be reported within 7 days of receiving the product.

SALES TAX

All orders shipped outside CA are exempt from sales tax. CA residents are required to pay sales tax. Sales tax rates are subject to change.

LEGAL INFORMATION

Double D's Motorsports will not be liable for any loss, damage, injury or death resulting from the use of any of our products or services from any statements written or verbal. There is no warranty, either expressed or implied with respect to any of our products or services. Racing is a hazardous sport. Serious injury or death may occur. The user assumes all responsibility and risk associated with purchase or use of any products or services obtained from Double D's Motorsports.

COPYRIGHT INFORMATION

All products & logos are registered trademarks of their respective companies. All rights reserved. Any duplication is subject to lawsuit.